Social Media Support Services
Are your social channels helping you, or just sitting there?
Most businesses know they “should” be on social media. But without an intentional strategy and content plan, they end up posting sporadically and then wonder why nothing’s happening. Effective social media isn’t about posting as much content as possible, it’s about understanding your audience and what actually resonates.
We help brands establish consistent social media habits by providing creative assets, strategic content, and a sustainable posting cadence that fits your capacity and supports your business goals—without overwhelming you or making it feel like a chore.
Why should you work with us?
Because of our customer service approach.
Customer service is in our blood—our approach is all about providing the highest quality service with hands-on support.
Because we keep you in the loop.
The last thing we want is for a client to be kept in the dark and surprised at the end with a result they didn’t want.
Because we’re constantly learning.
The learning process never stops, and we don’t outsource our thinking or creative skills to AI.
Services We Provide
Social Channel Setup
If you’re starting from scratch, or if you have a dormant page that hasn’t published a post in awhile, we help you build the foundation. We can create branded post templates and graphics that implement your branding, develop a content strategy that makes sense for your audience, write initial content to establish your voice and tone, and set up a posting rhythm that you can actually maintain. Whether you need temporary support to get your channels established before handing the reins off to you, or ongoing monthly management, we can help.
Ongoing Social Media Management
For B2B businesses that want a social media presence but don’t have the internal bandwidth to manage it, we provide ongoing monthly posting that looks and sounds like you. Each month includes a Content Calendar that outlines all post content and creative assets, giving you full visibility and input before we schedule and post live. This service also includes our Monthly Action Plan, which reviews multi-channel performance data and informs ongoing strategy.
From our first inquiry to the day our website launched, Mary-Ann made this entire process so seamless. Her level of organization and clarity of communication is absolutely top notch, which is something you get from day one till launch day.
— Reed Manchester, COO at Manchester Group